Tential Resources, News & Thought Leadership
We keep our finger on the pulse of the IT and professional talent market. Explore our podcast, blog, news, and events for industry and job market insights.
Keyword Search
Type
All
Articles
Blogs
Case Studies
EBooks
Events
News
Podcasts
Ignite Your Success: The Power of Digital Transformation
Blogs · August 15, 2023 In today's business landscape, technology is reshaping industries and customer expectations are higher than ever. Embracing digital transformation has become an imperative for businesses of all sizes. Digital transformation isn't merely aboutRead more
Elevating Customer Experience: The Role of IT Managed Services
Blogs · July 25, 2023Welcome to the era of customer experience transformation! In today's hyper-connected world, Tential recognizes that prioritizing seamless and personalized interactions with customers is the key to gaining a competitive edge and fostering long-term loyalty. To achieve this, many companies are turning to the game-changing potential of IT managed solutions.
Read more
Global Multimedia Powerhouse Achieves ITAM Excellence through Tential’s Co-Managed Solution
Case Studies · June 5, 2023In the face of post-merger complexity, a global multimedia powerhouse successfully navigated IT asset inventory challenges through Tential’s multi-year, co-managed IT asset management (ITAM) solution. Tential's strategic oversight and rapid deployment of localized technical talent resulted in the identification of over 40,000 previously unknown hardware and software assets (valued at $50 million) within the first 18 months of the project. This achievement not only enabled the client to meet crucial deadlines but also unlocked the potential for optimized asset utilization and streamlined operations.
Read more
Tential Delivers Swift Reinforcements for Private Equity Engineering Project
Case Studies · April 14, 2023 Summary Comprised of technologists with extensive experience in Private Capital Markets, our client delivers a private equity software-as-a-service (SaaS) platform for private capital funds and service providers. When a team of experiencedRead more
The Transformation of Call Center Support: The Role of Chatbots, AI, and Automation
Blogs · April 13, 2023 Technology is rapidly transforming the world we live in, and the call center support industry is no exception. With the rise of chatbots, artificial intelligence (AI), and automation, businesses are transforming the way they deliver call centerRead more
Benefits of IT Professional Services
Blogs · April 7, 2023In today's digital age, information technology (IT) has become an essential aspect of almost every business operation. As a result, the demand for IT professional services has increased significantly. Let's discuss the benefits of IT professional services and how they can help businesses succeed in today's competitive marketplace.
Read more
Four Reasons You Aren’t Finding the Tech Talent You Need
Blogs · October 18, 2022 Organizations across industries are facing a perfect storm when it comes to hiring and retaining tech talent. The unemployment rate for tech jobs has dipped to historic lows of less than 2%. At the same time, tech job postings were upRead more
5 Customer Service Trends Defining the Next Normal
EBooks · May 5, 2022 The pandemic upended almost every aspect of life, but out of initial chaos came adaptation. At its start, the pandemic sent many home from work, leading to remote, work-from-home operating models. Shuttered schools shifted learning from classroomsRead more
Why a Fintech leader turned to Tential’s RPO Flex solution to boost recruiting capacity
Case Studies · April 6, 2022 SummaryA major acquisition sparked a huge technical hiring push for a fintech leader in the retirement savings plan industry. The client’s internal talent acquisition team simply didn’t have the bandwidth to keep up. The company opted forRead more
How a surge hiring project led to a Rapid Hire strategy for a Fortune 500 Financial Institution
Case Studies · March 31, 2022 Summary Rapid Hire With thousands of customers seeking capable support daily through Customer Care Centers, staffing shortfalls directly impacted our client, a global Fortune 500 financial institution. Turnover and stretched recruitingRead more
Has the Spotlight on DEI Made an Impact?
Blogs · March 29, 2022 Over the last two years, DEI has held the spotlight in ways never imagined when it comes to employment and workforce engagement issues. Has this sustained, high-profile attention on DEI had a real impact on workplaces? To get an answer to thatRead more
Small Solutions, Big Impact
Podcasts · March 16, 2022On this episode of Tential's Transformation Nation, Chief Digital Technology Officer and your host, Anna Frazzetto, interviews Dr. Hagen Wenzek, Co-Founder and Chief Innovation Officer for CorporateHealth International, and CEO of GI Digital. Anna welcomes Hagen to the show to discuss his transformation process, the user experiences that must be considered when testing a solution, and lessons learned regarding innovation, global tech development, and collaboration.
Read more
How To Build, Maintain And Grow Trust In Data Scientists In A Post-Covid-19 World
Articles · March 14, 2022 "For data science, a crisis in confidence can be a terrible blow to what has become the new standard for research and one of the most sought-after skill sets in the marketplace. According to a LinkedIn report examining jobs on the rise, hiringRead more
The State of DEI: Where are we now? - 02/16/2022
Events · February 16, 2022 Celebrate Women’s History month with Tential and ARA, an organization committed to attracting, retaining and advancing women in technology. On March 9, 2022, we are hosting The State of DEI: Where Are We Now?, an online networking event andRead more
Tential Announces Corporate Rebrand to Better Support Client Outcomes and Strategic Growth Initiatives
News · February 9, 2022 Annapolis, MD – February 9, 2022 – Tential, an advanced solutions provider specializing in IT and customer experience, today announced the next evolution of the company’s commitment to build flexible and practical solutions to meetRead more
The Great Awakening
Podcasts · February 3, 2022On this episode of Tential’s Transformation Nation, Chief Digital Technology Officer and your host, Anna Frazzetto, interviews DeLibra Wesley, CEO at National Recruiting Consultants. DeLibra shares how she works with clients to tackle their growth initiatives, her take on supporting the talent you have now, and why belonging and retention go hand in hand.
Read more
How a credit union cooperative ramped up talent acquisition—and retention—with Tential RPO
Case Studies · January 31, 2022 Summary When a national credit union service organization needed a rapid influx of contact center talent, they quickly became overwhelmed. Between interviewing, onboarding, and employee engagement, the internal talent acquisition teamRead more
4 ways to mature your digital automation strategy
Articles · January 31, 2022 "It is now a given that companies need to automate offerings and operations to optimize existing processes and generate better experiences and value for customers. But businesses do not gain maximum value and efficiency simply by addingRead more
4 steps to alleviate the QA talent shortage
Articles · January 31, 2022 "As the broader labor market tightens, workers in the IT sector remain scarce with an unemployment rate of 2.2%. Along with software developers and security analysts, some of the hardest to find IT workers are QA professionals. Even moreRead more
How Businesses Can Make The Four Great Hopes For Women In Tech A Reality
Articles · January 31, 2022 "After two years of steep declines in the ranks of women across all workplaces and fields, 2022 must be a year of rebuilding. The tech sector, which has long trailed most industries in the effort to achieve gender balance, has its work cut outRead more
Three Ways For SMBs To Reduce ERP Spending
Articles · January 31, 2022 "In recent years, the already massive profile of enterprise resource planning (ERP) software has expanded and elevated. Once ERP solutions were mostly back-office IT systems for large companies that focused on supporting the centralization andRead more
Leaning In: The Ever-Evolving Game
Podcasts · January 6, 2022On this episode of Tential’s Transformation Nation, Chief Digital Technology Officer and your host, Anna Frazzetto, interviews Jacqueline Slope, VP of Technology at Anaheim Ducks, Honda Center, The Rinks, San Diego Gulls, and H&S Ventures. Jackie sits at the crossroads of digital transformation, media, entertainment and sports.
Read more
4 steps to alleviate the QA talent shortage
Blogs · December 28, 2021 "As the broader labor market tightens, workers in the IT sector remain scarce with an unemployment rate of 2.2%. Along with software developers and security analysts, some of the hardest to find IT workers are QA professionals. Even moreRead more
The Reconnection Roadmap
Podcasts · December 1, 2021Anna Frazzetto interviews Shaun Tomson, a remarkable athlete, author, and keynote speaker. Shaun shares his #1 tactic for feeling and staying connected, two simple commitments that motivate us all and more.
Read more
Winning Your Way
Podcasts · November 18, 2021Anna Frazzetto interviews Marcy Stoudt, CEO of inspiration platform Revel Coach. Marcy shares her perspective on small transformations, and the steps we need to make them happen, and how all of this ties back to embracing opportunity.
Read more
Solutions Made Simple
Podcasts · October 27, 2021Anna Frazzetto interviews Alfonso Perez, Head of Technology for Mizner Bioscience and e5 Pharma. Previously long-time colleagues, Anna and Alfonso discuss their shared passion for innovation, the strategic use of remote tech teams, and how to leverage automation for motivation.
Read more
Change, Community & Connectedness
Podcasts · September 30, 2021Anna Frazzetto, interviews Jill Porubovic, Founder and Owner at Jill Porubovic Consulting. Anna and Jill discuss their shared love for the power of connection, why SaaS providers need to truly know their customers, and why companies should never settle when it comes to employee growth and well-being.
Read more
4 tips to kickstart your agile practice
Blogs · September 23, 2021 "For years, agile has been the essential approach for keeping innovation teams moving with collaborative precision and velocity. In 2020, many organizations were forced to flip their agile processes upside down to meet the challenges of remoteRead more
Five Remote Work Tips To Steal From The Outsourcing Industry
Blogs · September 23, 2021 "For a lot of business leaders and managers, permanent remote work for their employees is an unsettling prospect. For many employees and job seekers, it’s the job benefit they want most and the one that many are able to secure. According toRead more
The Joy of Impact
Podcasts · August 25, 2021Anna Frazzetto interviews Bane Hunter, CEO and Founder at GetSwift. Anna and Bane discuss his advocacy of what he calls small-town businesses, how creativity can be the tonic for stress, and their shared excitement around what revolutionary changes are still to come to the tech industry.
Read more
Leveling The Field
Podcasts · July 29, 2021Anna Frazzetto interviews Leslie Vickrey, CEO and Founder at ClearEdge Marketing. Anna and Leslie discuss why your value is worth more than your fear, how we can better use our positions of power to rise others up, and why we need to pull up an executive seat for DEI.
Read more
Building an internal dataops team: 7 considerations for success
Blogs · July 15, 2021 "With most businesses determined to leverage data in smarter and more profitable ways, it’s no wonder dataops is gaining momentum. The growing use of machine learning to manage tasks, from creating predictive models and deepening insightsRead more
Eight Ways To Bring More Women Into The Technology Sector (And Keep Them!)
Blogs · June 25, 2021 "At this time when women leaders are breaking through defiantly and historically stubborn glass ceilings, from Vice President Harris entering the Executive Branch to Paretta Autosport’s first all-women team qualifying forRead more
Stand up and Lean in
Podcasts · June 23, 2021Anna Frazzetto interviews JoAnne Kennedy, VP of Technology at retail leader Nordstrom. Anna and JoAnne discuss how her Asian-American childhood shaped her for success, why believing that you can learn anything is a game-changer for your career, and the tech innovations that inspire her!
Read more
Tential CDTO Anna Frazzetto named to SIA’s Top 50 DE&I Influencers in the U.S. and Canada 2021
News · June 9, 2021 SIA shared: Although Chief Digital Technology Officer Anna Frazzetto only recently joined the team at Tential, she has worked on gender inequality issues for over a decade. “Being a female in tech, I’ve seen these challenges myself,”Read more
Success and Challenging the Status Quo
Podcasts · May 25, 2021Anna Frazzetto interviews Fumbi Chima, Executive VP and Chief Information Officer at the BECU. Anna and Fumbi discuss the pandemic's gift of greater connection, why identifying what makes you different isn't always productive, and the essential steps companies and leaders need to take to be truly inclusive.
Read more
4 tips to kickstart your agile practice — Anna Frazzetto
Blogs · May 13, 2021 For years, agile has been the essential approach for keeping innovation teams moving with collaborative precision and velocity. In 2020, many organizations were forced to flip their agile processes upside down to meet the challenges of remoteRead more
#MFH: Marketing From Home
Podcasts · April 21, 2021Anna Frazzetto interviews Todd Unger, Chief Experience Officer and SVP of Marketing & Physician Engagement at the American Medical Association. Anna and Todd discuss how his fearless approach to disruption has propelled his efforts forward at AMA, how business leaders can strategically drive leads, and advice on how to keep people engaged as digital burnout rises.
Anna Frazzetto, interviews Todd Unger, Chief Experience Officer and SVP of Marketing & Physician Engagement at the American Medical Association. Anna and Todd discuss how his fearless approach to disruption has propelled his efforts forward at AMA, how business leaders can strategically drive leads, and advice on how to keep people engaged as digital burnout rises.
Read more
Manoj Kukkapalli joins Tential as Technical Lead
News · April 1, 2021 Annapolis, Maryland, April 1, 2021 – Tential, an advanced data and software solutions firm, today announced Manoj Kukkapalli has joined the company as Technical Lead. In this role, Kukkapalli will leverage his extensiveRead more
Should Businesses 'Hire USA' When It Comes To Technology? — Anna Frazzetto
Blogs · March 31, 2021 For decades, workforce leaders, labor unions and politicians have bemoaned the loss of American factories and manufacturing jobs to lower-cost overseas markets such as China, Malaysia, Mexico and Brazil. "Buy USA" became and has remained a rallyRead more
Mission First, People Always
Podcasts · March 30, 2021Anna Frazzetto interviews Jennifer Taylor, President and CEO of Northern Virginia Technology Council. Anna and Jennifer discuss some of NVTC’s key initiatives for 2021, the unique challenges and opportunities in DC, Maryland and Virginia, and their shared passion for diversity, equity, and inclusion initiatives.
Read more
Leslie Raj joins Tential as Solutions Architect
News · March 16, 2021 Annapolis, Maryland, March 16, 2021 – Tential, an advanced data and software solutions firm, today announced that Leslie Raj has joined the company as Solution Architect. In this newly formed role, Raj will leverage hisRead more
Vikas Sharma Joins Tential as Technical Lead
News · February 17, 2021 Annapolis, Maryland, February 17, 2021 – Tential, an advanced data and software solutions firm, today announced that Vikas Sharma has joined the company as Technical Lead. In this newly formed role, Sharma will leverage hisRead more
Varun Modgal Joins Tential as Delivery Manager
News · January 27, 2021 Annapolis, Maryland, January 27, 2021 – Tential, an advanced data and software solutions firm, today announced that Varun Modgal has joined the company as Delivery Manager. In this newly formed role, Modgal will leverageRead more
Anna Frazzetto Joins Tential as Chief Digital Technology Officer
News · September 3, 2020 Annapolis, Maryland, September 3, 2020 – Tential, an advanced data and software solutions firm, today announced that Anna Frazzetto has joined the company as chief digital technology officer (CDTO). In this newly formed role, FrazzettoRead more
Corporate Brokers Names Kristen Barnow President of Asphire and Enterprise Services
News · August 25, 2020 Barnow brings the right experience to lead divisions through next phase of transformational growth Annapolis, Maryland, August 26, 2020 – Corporate Brokers, a leading technology and workforce solutions company, today announcedRead more
Focusing on your Rs...and I don't mean programming
Blogs · April 21, 2020 Jared Cross, Tential Associate Whether you are recently laid off, furloughed, in an unstable job position, or perhaps holding on to your job with all of your might, the current work climate is harsh for many people during thisRead more
Annapolis Python Meetup - 11/12/2019
Events · November 19, 2019 (November 12, 2019 - ANNAPOLIS, Md.) Our fourth installment of Annapolis’s Python meetup was once again a hit. Hosted at The Commons Annapolis, our meetup gathered Python specialists, Broadcast Engineers and Radio enthusiasts for a night ofRead more
Tential Tuesday at Spaces, Arlington - 11/05/2019
Events · November 5, 2019 Our latest Tential Tuesday was yet again a hit. More than 50 Java, Data, UI/UX professionals joined us for a night of networking, food, drinks, and outstanding presentations. Jeremy Balian, Senior Account Executive at Kong kicked the nightRead more
Hold an H-1B? We're here to help
Blogs · October 22, 2019 The opportunity of a new role change can prompt hesitation, understandably. The process of transferring your H-1B to a new employer can be a daunting experience but, we believe these concerns should never hold you back from achieving your goalsRead more
Tential Tuesday at Valpak, Tampa - 10/10/2019
Events · October 10, 2019 At our latest Tential Tuesday, Buck Woody – Data Scientist with Microsoft Engineering - gave a stellar presentation on Machine Learning, Artificial Intelligence and Deep Learning, all with examples from the SQL Server Platform. We allRead more
Annapolis Python Meetup - 09/27/2019
Events · September 27, 2019 Pictured left to right: Diego Arias, Joe Mintz (Corporate Brokers) John Debovis, Chris Toll (Miner & Kasch), Jeremy Olson (The Commons Annapolis) and Brady Radcliffe (Corporate Brokers) Our third installment of Annapolis's Python meetup wasRead more
Corporate Brokers Supports Bello Machre
News · July 19, 2019 Here at Corporate Brokers we believe finding your Filltential is about more than just a successful career journey. For us, supporting our community and local charities is really what takes your day from average to extraordinary. Over the years, weRead more
Annapolis Python Meetup - 07/19/2019
Events · July 19, 2019 In today’s world, Python is king. I know what you’re thinking… I’m not just talking about the world’s largest snake. Python is one of the world’s fastest-growing and most popular programming languages, sitting in the third slot on theRead more
4 Tips of an Outstanding Video Interview
Blogs · July 19, 2019 Video interviews have become a normal part of any interview process but many are uncomfortable in front of the camera or don't know what will help them get to the next phase. These four video interview tips can be used in any situation to make sureRead more
The Baltimore Sun Media Group Names Corporate Brokers A Winner of the Baltimore Metro Area 2018 Top Workplaces Award
News · July 19, 2019 Corporate Brokers is thrilled to announce we have been awarded a 2018 Top Workplaceshonor by the Baltimore Sun Media Group. The list is based solely on employee feedback gathered by a third-party survey administered by the research group Energage,Read more
Corporate Brokers Recognized for Outstanding Social Responsibility Program in U.S. Staffing and Recruiting Industry
News · July 19, 2019 Corporate Brokers is thrilled to announce we have been conferred a 2018 American Staffing Association Care Awardhonorable mention distinction. This national awards program recognizes outstanding social responsibility initiatives—business processesRead more
5 Things Your Never Knew About Contract Positions
Blogs · July 19, 2019 When candidates embark on the job hunt, many are searching for the ideal permanent position with a vast array of benefits and long-term security. Sounds good, right? As nice as it may be to find the perfect permanent position, it’s not always aRead more
How to Avoid the Holiday Job Hunt Slump
Blogs · July 19, 2019 The new year is just around the corner, and while many companies may not be hiring right now due to end-of-year constraints, you should still be ready for when they start. As a recruiter, I’ve talked to my fair share of candidates that are bothRead more
Corporate Brokers Named A Best Place to Work in 2019, According to Our Employees on Glassdoor
News · July 19, 2019 Corporate Brokers is honored to announce we are among the winners of the annual GlassdoorEmployees’ Choice Awards, a list of the Best Places to Work in 2019. Unlike other awards, there is no self-nomination or application process –Read more
The Stages of the Job Hunt Explained In GIFs
Blogs · July 19, 2019 Hearing those two little words: "You're hired!" is arguably one of the best feelings ever. But, it takes a lot of time, effort, and emotions to get there. Usually, it goes something like this: 1. You spend forever creating andRead more
3 Ways to Move Forward After Rejection
Blogs · July 19, 2019 Getting rejected from a potential employer (or anyone else for that matter) is probably one of the worst feelings ever. You put all that time into tailoring your resume to the job description, writing the perfect cover letter, going to interviews,Read more
How to Create a Positive Work Environment
Blogs · July 19, 2019 Staying positive isn’t always the easiest thing to do. I mean, we can’t all be Mary Poppins going through life floating around on umbrellas and singing songs (mostly because she’s fictional, but hey). That doesn’t mean you shouldn’t try toRead more
3 Reasons Why You Should Work With a Staffing Agency
Blogs · July 19, 2019 Staffing agencies have always been the bad guys. In my mind, the industry has always had a stigma. What was the point? I could find jobs on my own, I didn’t need some hoity-toity recruiter from a staffing company to help me. The jobs offered byRead more
Tential Tuesday - 05/20/2019
Events · May 20, 2019 In today’s technology world (and even more so today’s technology job market), the task of staying up-to-date on the latest news and ideas can seem daunting. Are you signed up for the right newsletters? Are you endlessly surfing socialRead more
Corporate Brokers Goes Beyond Resumes in Florida
News · April 15, 2017 ORLANDO, Fla. - Corporate Brokers is entering a new market in the Orlando area April 15, bringing staffing to the state like never before. "It's a natural move for our growing company," says COO Quinn Salamandra. "Some of our largest clients areRead more
Corporate Brokers Launches New Brand for Customer Service Staffing
News · January 30, 2017 ANNAPOLIS, Md. - Corporate Brokers is launching a newly branded division to serve the customer service industry. The division, Asphire (pronounced 'aspire'), will begin conducting business in March. "We are extremely excited to introduce our newestRead more
Corporate Brokers Continues Expansion in the Southeast
News · November 13, 2013 ANNAPOLIS, MD, November 13, 2013 — Corporate Brokers, LLC (www.corporatebrokers.com) continues its expansion in the Southeast region with the opening of an office in Charlotte, N.C. The new office will be located in one of Charlotte’s newest andRead more
Corporate Brokers to Help Fortune 500 Company Build New Internal Division
News · October 2, 2012 ANNAPOLIS, MD, Oct. 2, 2012 – Corporate Brokers, LLC (www.corporatebrokers.com) announced today that it has begun a strategic initiative with one of the world’s leading manufacturers of power tools, mechanical and electronic solutions, and theirRead more
Corporate Brokers Welcomes Two New Directors to Assist with Corporate Growth
News · August 29, 2012 ANNAPOLIS, MD, Sept. 26, 2012 – In order to continue its aggressive plan to increase market share in the Northeast, Corporate Brokers, LLC (www.corporatebrokers.com) has hired two new Directors to focus on regions that show potential forRead more
Corporate Brokers Consultant a Finalist for ASA Employee of the Year Award
News · September 19, 2011 ANNAPOLIS, MD, September 19, 2011 — (www.corporatebrokers.com.) One of Corporate Brokers’ outstanding consultants, Robin Morales, was recently selected as a finalist for the 2012 American Staffing Association’s (ASA) Employee of the YearRead more
Inc. Magazine Ranks Corporate Brokers as One of Americas Fastest-Growing Companies for Third Year
News · September 14, 2011 ANNAPOLIS, MD, September 14, 2011 — Corporate Brokers, LLC (www.corporatebrokers.com.) was recognized for a third year as one of America’s fastest-growing companies by Inc. Magazine on their annual list of Top 500/5000. Ranked at #806,Read more
Corporate Brokers announces Gavin Scattergood as Director of Relationship Management Services (RMS)
News · March 15, 2011 ANNAPOLIS, MD, March 17, 2011 — Corporate Brokers, LLC (www.corporatebrokers.com.) has created a new business unit - Relationship Management Services (RMS) – to focus on servicing the needs of clients that are currently using a Vendor ManagementRead more
Corporate Brokers, LLC Becomes Newest Member of the American Staffing Association
News · January 13, 2011 Corporate Brokers, LLC has joined the American Staffing Association, the trade organization that represents the $61 billion U.S. staffing industry. Two million Americans go to work for U.S. staffing companies every business day. “We want ourRead more
Corporate Brokers Inks Partnership Deal with Global Financial Firm
News · October 5, 2010 Philadelphia, PA. Corporate Brokers has confirmed a significant partnership agreement with one of the top asset management firms worldwide. The innovative staffing specialists have recently completed their first project initiative for this FortuneRead more
Tential Tuesday at Valpak, Tampa - 01/01/2019
Events · January 1, 1970Read more
Finding your way through furlough
Blogs · January 1, 1970 Diego AriasBusiness Development Executive To say a lot has changed since COVID-19 has entered our lives is an understatement. We have drastically changed the way we live, do business, and how we interact with each other. Another changeRead more
Tential Tuesday at Valpak, Tampa - 01/01/2019
Events · January 1, 1970Read more
