• Works with Product Managers and Product Owners to help assure execution alignment for Scrum Teams.
• Works with external vendors to ensure execution of tasks and alignment with internal teams
• Facilitates Agile Scrum Team execution and feature completion tracking for up to three Scrum Teams.
• Creates, modifies, publishes and leverages standardized Agile Metrics leveraging Jira to facilitate continuous improvement on the Scrum Team.
• Works with multiple in-house and external Scrum Teams enterprise-wide to remove impediments and manage dependencies.
• Arranges and facilitates daily stand-up meetings, sprint planning, story grooming, and demo/retro. Ensures quick inspection and proper use of an Agile process.
• Escalates and assists in the resolution of impediments.
• Facilitates release planning events for assigned Scrum Teams.
• Provide coaching on Agile practices and methods for assigned as well as other Scrum Teams.

• Undergraduate degree or equivalent combination of education, technical training, or work/military experience
• PMP Certification
• Agile Certification
• ITIL Certification

• 10+ years’ experience managing enterprise level infrastructure projects ($500K+) for global company
• Experience in network/technical engineering
• Experience with large user migrations to cloud services of 100K+ users
• Experience with projects using cloud technologies and remote PC assistance technologies
• Excellent communications skills to effectively information share with project team members, senior managers and leadership.
• Strong oral and written communication skills
• Proficiency with Microsoft 365 suite and applications (Word, PowerPoint, Excel, Outlook, SharePoint, Visio, Teams)
• Proficiency with tools Clarity, Jira, ServiceNow
• Proven track record in development of standard Project Management processes

• SAFe Certifications

• Experience managing large enterprise infrastructure projects with multiple global locations
• Experience with remote assistance technologies (Beyond Trust, Webex, HDX)
• Excellent communications skills to effectively information share with project team members, senior managers and leadership
• Be available to work outside of the traditional hours and days to facilitate project events when required.
• Effectively works with diverse project team members with ability to instill a unified drive to achieve project objectives and milestones.
• Skilled in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management
• Comfortable making presentations to executives

• Directs the work of project team, including other external resources
• Functions as escalation to project teams to resolve issues
• Reports project status to Senior Leadership in weekly meetings

• Plans projects, including requirements, stories, schedule, and deliverables to meet business need.
• Identifies initiative milestones and required tasks. 
• Manages initiative risk, issues and budget.
• Tracks initiative performance.
• Informs the appropriate stakeholders of project status and issues
• Interfaces with vendor(s) for programs under direct control

IT Governance

• Maintains a proper balance between business and operational risk
• Ensures team members follow the defined project management standards and processes
• Facilitate teams to critically review current processes for effectiveness, quality and simplification
• Provides early warning to the business stakeholder executives regarding degraded or missed service levels
• Assist in promoting the implementation of best practices.

Cultivate a High-Performing Team

• Generates enthusiasm and understanding of the Agile processes and standards and how each role contributes to the achievement of that vision
• Fosters a work environment that drives associate engagement and enables business success
• Ensures appropriate processes are in place and executed to drive collaboration and alignment within the team and with the broader IT organization