Scrum Master – Network Infrastructure

Location: Bethesda, Maryland - Remote
Category: Project Management
Employment Type: Contract
Job ID: 15284
Date Added: 03/15/2023

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The Infrastructure Delivery Scrum Master/Project Manager candidate functions as a servant leader for the Global Network Product team to ensure organization, execution and optimization across the team and to deliver value against a shared set of business objectives. Mentor, coach and advise members of the scrum team that operate within the Global Networks product line. Guide and facilitate teams through ceremonies, events, and meetings within the Agile team framework and support Agile best practices including: daily stand ups, ensuring the team meets the definition of done, managing story points/burndown, and removing impediments/barriers. The candidate will also play a key role in developing prioritization processes and communication with leadership and stakeholders.  The candidate must possess confidence in ability to resolve team level impediments, manage risks and issues, and drive continuous improvement throughout the delivery teams and lifecycle. The candidate will have an expert level understanding of PMI Project and Agile Scrum principles and practices and understands the unique opportunities and challenges associated with organizing, facilitating, and continuously aligning the Teams with the guiding business strategy.

  • Works with Product Managers and Product Owners to help assure execution alignment for Scrum Teams.
  • Works with external vendors to ensure execution of tasks and alignment with internal teams
  • Facilitates Agile Scrum Team execution and feature completion tracking for up to three Scrum Teams.
  • Creates, modifies, publishes and leverages standardized Agile Metrics leveraging Jira to facilitate continuous improvement on the Scrum Team.
  • Works with multiple in-house and external Scrum Teams enterprise-wide to remove impediments and manage dependencies.
  • Arranges and facilitates daily stand-up meetings, sprint planning, story grooming, and demo/retro. Ensures quick inspection and proper use of an Agile process.
  • Escalates and assists in the resolution of impediments.
  • Facilitates release planning events for assigned Scrum Teams.
  • Provide coaching on Agile practices and methods for assigned as well as other Scrum Teams.

Required Education
  • Undergraduate degree or equivalent combination of education, technical training, or work/military experience
  • PMP Certification
  • Agile Certification
  • ITIL Certification

Required Experience
  • 10+ years’ experience managing enterprise level infrastructure projects ($500K+) for global company
  • Experience in network/technical engineering
  • Experience with large user migrations to cloud services of 100K+ users
  • Experience with projects using cloud technologies and remote PC assistance technologies
  • Excellent communications skills to effectively information share with project team members, senior managers and leadership.
  • Strong oral and written communication skills
  • Proficiency with Microsoft 365 suite and applications (Word, PowerPoint, Excel, Outlook, SharePoint, Visio, Teams)
  • Proficiency with tools Clarity, Jira, ServiceNow
  • Proven track record in development of standard Project Management processes

  • SAFe Certifications

Required Attributes
  • Experience managing large enterprise infrastructure projects with multiple global locations
  • Experience with remote assistance technologies (Beyond Trust, Webex, HDX)
  • Excellent communications skills to effectively information share with project team members, senior managers and leadership
  • Be available to work outside of the traditional hours and days to facilitate project events when required.
  • Effectively works with diverse project team members with ability to instill a unified drive to achieve project objectives and milestones.
  • Skilled in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management
  • Comfortable making presentations to executives


Project Leadership
  • Directs the work of project team, including other external resources
  • Functions as escalation to project teams to resolve issues
  • Reports project status to Senior Leadership in weekly meetings

Managing Projects
  • Plans projects, including requirements, stories, schedule, and deliverables to meet business need.
  • Identifies initiative milestones and required tasks. 
  • Manages initiative risk, issues and budget.
  • Tracks initiative performance.
  • Informs the appropriate stakeholders of project status and issues
  • Interfaces with vendor(s) for programs under direct control

IT Governance

  • Maintains a proper balance between business and operational risk
  • Ensures team members follow the defined project management standards and processes
  • Facilitate teams to critically review current processes for effectiveness, quality and simplification
  • Provides early warning to the business stakeholder executives regarding degraded or missed service levels
  • Assist in promoting the implementation of best practices.

Cultivate a High-Performing Team

  • Generates enthusiasm and understanding of the Agile processes and standards and how each role contributes to the achievement of that vision
  • Fosters a work environment that drives associate engagement and enables business success
  • Ensures appropriate processes are in place and executed to drive collaboration and alignment within the team and with the broader IT organization