REMOTE – Learner Experience Coordinator

Location: Remote  - Remote
Category: Learning & Development
Employment Type: Contract
Job ID: 14942
Date Added: 11/18/2022

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Our Big Four client is looking for a Learning Experience Coordinator to support their learning events REMOTELY!

Must Haves:

  • 1-3 years supporting corporate learning/training initiatives
  • Strong Excel/Google sheets skills (i.e. pivots, reporting, etc.)
  • Learning Management System (LMS) or comparable system knowledge (Cornerstone exp. preferred)
  • Experience with Cvent or equivalent event management software
  • Project management/managing multiple priorities
  • Strong writing skills (clear concise emails, announcement writing, etc.)
  • Onsite or Virtual event delivery experience
  • Self-sufficient with strong initiative and willingness to learn
  • Experience in a professional services firm or equivalent (prev. financial services exp. a plus)
  • Strong attention to detail
  • Preferred experience relevant to specific role
  • Bachelor degree or equiv experience preferred

Knowledge Preferred:

  • Leveraging technology to support on-demand and live, instructor-led training;
  • Learning Management System (LMS) functionality to enhance the learner experience; and,
  • Establishing effective networks and supervise onsite resources to accomplish implementation of L&D program;
  • Operational expertise in implementation of large scale events, process and logistics planning, onsite event set up

Skills Preferred:

  • Experience managing event logistics, e.g. registration, A/V production, learner relations;
  • Maintaining project economics while maintaining flexibility for unanticipated issues;
  • Leveraging basic-level project management skills to plan, support, and manage the implementation of programs nationally, within a market, and/or in a virtual environment;
  • Managing multiple priorities and proactively troubleshooting and problem solving on a real-time basis, escalating as appropriate;
  • Learning to use databases and other tools to manage the scheduling and delivery of courses;
  • Leveraging presentation and communication skills to effectively work with clients and other team members; and,
  • Bringing customer service and a quality focus to the delivery of learning solutions to enhance the learner experience.
  • Experience leading registration work streams and using Learning Management Systems
  • Developing communications for program participants, actively using accurate formats and modern technology
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