Desktop Support Specialist- Tier II

Location: vienna, Virginia
Category: Technical Support and Services
Employment Type: Contract
Job ID: 15847
Date Added: 09/19/2023

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Our highly respected financial services client, the largest credit union in the world, is looking for a highly communicative desktop support specialist to support their team ON-SITE Vienna, VA. 

Compensation: $30/hr. Rate is subject to experience and qualifications)
Please Note: We do not have the ability to do C2C arrangements at this time. You must be a GC Holder or US Citizen in order to work for our client. 

  • Ability to commute on-site 5 days/week to client’s headquarters Vienna, VA.
  • Excellent interpersonal skills
  • Quality customer service skills
  • Patience and ability to work with other team members
  • Adaptability to a fast-paced environment
  • Troubleshooting skills
  • Experience with Windows 10
  • Experience with Microsoft Active Directory
  • Experience with desktop imaging technologies (MDT, LTI, ZTI)
  • Experience with support for Microsoft Office/365, Microsoft Outlook, IBM Lotus Notes
  • Experience with HP, Canon, and Toshiba printer support
  • Experience with a ticketing system (Service Now strongly preferred)
Preferred Qualifications:
  • A+ Certification
  • Windows 10 Certification
  • Awareness of security of financial institutions
  • SCCM entry-level knowledge