Desktop Application Analyst

Location: Vienna, Virginia - Remote
Category: Technical Support and Services
Employment Type: Contract
Job ID: 15693
Date Added: 08/07/2023

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As an ISD Analyst, you will support the analysis of desktop applications in support of Desktop Application Rationalization project objectives. Desktop Application Rationalization will focus on reduction of the desktop application portfolio, to include duplicative, problematic, unused, and end of life software to reduce our overall costs and improve our risk and compliance posture. You will enhance and strengthen the execution of the vision, working closing with ISD groups and business partners on the timely analysis and coordination of desktop software management principles.

Objectives
Analysis and Disposition
• Develop criteria for analysis, prioritization and categorization of apps
• Define number of targeted apps needed in order to start Phase 2 Migration
• Conduct desktop application portfolio assessment based on categorization, application use, and business impact
• Identify targeted applications to retain, replace, retire and consolidate; categorize based on size, impact and ROI
• Identify contractual impacts, dependencies, and determine target resolution
• Gain business and ISD approval and sign off on disposition and recommended platform
• Establish governance, standards and policies to prevent future application bloat
Migration
• Review and incorporate prioritized list of approved applications and dependencies into migration plans
• Gain business and ISD approval and sign off on plans
• Organizational change management; Execute communication and training plans
• Rationalize the list of approved applications based on priority; migrate and/or retire the applications
• Assess, monitor and mitigate business impacts
• Finalize and complete contractual obligations and financial agreements

Additional Responsibilities:
• Analyze desktop application portfolio, applying application rationalization.
• Recommend, develop, and maintain complete and accurate documentation.
• Develop metrics and reporting; performs data analytics and trend analysis to measure performance and identify improvement opportunities.
• Perform qualitative and quantitative analysis using analytical techniques, tools, models, and simulation.
• Ensure compliance with Information Security and ISD standards and best practices.
• Perform analysis of applications and enhancements for process improvement or re-engineering.
• Build and maintain effective relationships with team members, management, key stakeholders, and/or external contacts (vendors, etc.)
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Information Technology, or related field, or the equivalent combination of education, training, and experience.
• 5 years’ experience with MECM/SCCM management technologies
• 5 years’ experience with data analytics, MS Excel pivot tables and formulas, and other related tools and reporting.
• 5 years’ experience in analyzing IT software, reporting findings, and formulating recommendations for application rationalization.
• Strong experience with PowerShell, SQL, and Power BI.
• Strong experience with desktop software management and governing principles.
• Self-starter with a positive attitude and willingness to hit the ground running.
• Ability to work independently and in a team environment.
• Advanced organizational, planning, and time management skills with the ability to prioritize and execute.
• Strong verbal and written communication skills, able to present findings, conclusions, and other information clearly and concisely to a variety of audiences.
• Advanced research, analytical, and problem-solving skills. Ability to apply professional-level functional knowledge to identify and solve moderately complex problems.
• Strong documentation skills to write technical and end-user procedures.
• Experience developing action plans and presenting recommendations to management.
• Ability to use tact and diplomacy to exchange information and address sensitive issues.


Key Attributes:
• Experience with MECM/SCCM management technologies
• Strong experience with data analytics, MS Excel pivot tables and formulas, and other related tools
• Strong experience in analyzing IT software, reporting findings, and formulating recommendations for application rationalization.
• Strong experience with PowerShell, SQL, and PowerBI
• Self-Starter with a positive attitude and willingness to hit the ground running.

#LI-DD
#DICE