Case Studies

In the face of post-merger complexity, a global multimedia powerhouse successfully navigated IT asset inventory challenges through Tential’s multi-year, co-managed IT asset management (ITAM) solution. Tential’s strategic oversight and rapid deployment of localized technical talent resulted in the identification of over 40,000 previously unknown hardware and software assets (valued at $50 million) within the first 18 months of the project. This achievement not only enabled the client to meet crucial deadlines but also unlocked the potential for optimized asset utilization and streamlined operations.

Summary Comprised of technologists with extensive experience in Private Capital Markets, our client delivers a private equity software-as-a-service (SaaS) platform for private capital funds and service providers. When a team of experienced engineers at the company was overwhelmed with supporting a critical customer’s maintenance efforts, they turned to Tential for assistance. The Solution Already a…

SummaryA major acquisition sparked a huge technical hiring push for a fintech leader in the retirement savings plan industry. The client’s internal talent acquisition team simply didn’t have the bandwidth to keep up. The company opted for Tential’s RPO Flex solution to take on the hardest-to-fill full-time technology openings. Acting as an extension of the…

Summary Rapid Hire With thousands of customers seeking capable support daily through Customer Care Centers, staffing shortfalls directly impacted our client, a global Fortune 500 financial institution. Turnover and stretched recruiting bandwidth created undue stress on hiring managers and risked unsatisfied consumers. Fortunately, they deployed Tential’s Rapid Hire solution, which improved the speed and quality…

Summary When a national credit union service organization needed a rapid influx of contact center talent, they quickly became overwhelmed. Between interviewing, onboarding, and employee engagement, the internal talent acquisition team couldn’t keep up. Tential came forward with a direct hire strategy designed to reduce internal burden and gain control over high attrition rates. The…